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14. If the customer brings a claim against the store based on false imprisonment, the store's best defense would be that
The manager of a department store noticed that a customer was carrying a scarf with her as she examined various items in the blouse department. The manager recognized the scarf as an expensive one carried by the store. The customer was trying to find a blouse that matched a color in the scarf, and, after a while, found one. The manager then saw the customer put the scarf into her purse, pay for the blouse, and head for the door. The manager, who was eight inches taller than the customer, blocked the customer's way to the door and asked to see the scarf in the customer's purse. The customer produced the scarf, as well as a receipt for it, showing that it had been purchased from the store on the previous day. The manager then told the customer there was no problem and stepped out of her way.
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A is incorrect. It does not describe a complete defense. The statement only addresses reasonable grounds.
C is incorrect. This answer provides a negligence standard of comparative fault. This is an intentional tort issue, however.
D is incorrect. This answer does not describe a successful defense. False imprisonment has no specific time requirement. If the customer did not feel free to leave, there is a false imprisonment.