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The dispatcher sued the trucking company for negligence. The company has moved for summary judgment, based on the undisputed facts set out above. Assume that there is no applicable workers' compensation statute.
Over the next three months, the dispatcher continued to complain about the working conditions, to no effect. The dispatcher suffered severe emotional distress from the working conditions, but no physical injury. He eventually was hospitalized and had to miss several months of work as a result of the emotional distress.
One of the remaining dispatchers complained to his supervisor that the stress and fatigue associated with the new working conditions were too much for him to handle. The supervisor told the dispatcher that he should quit if he couldn't handle the increased hours.
A trucking company employed nine salaried dispatchers to ensure that its truck fleet operated according to schedule. Two years ago, as a cost-saving measure, the company reduced the number of dispatchers to six, and each of the remaining dispatchers had to work substantially longer hours.
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A is incorrect. The dispatcher's claim does not fit within any of the recognized exceptions to the general rule of no liability for negligence causing only emotional distress, without physical injury. Negligence causing «pure» emotional distress is only actionable in limited circumstances.
B is incorrect. The court should grant, not deny, the company's motion for summary judgment because courts generally do not recognize a duty to take care against causing emotional distress unconnected to a physical injury.
D is incorrect. The deficiency in the dispatcher's case is not as to breach of a duty but rather as to the existence of a duty.